Yes. Our website is 100% secure and we take your privacy very seriously. We take measures to secure our privacy when browsing our website, downloading our products and placing orders online.
We will send you a registration email within an hour of validating your purchase.
But sometimes, the arrival of this email can be delayed due to several factors including internet and system glitches, wrong email address, email spam settings and more.
If you don’t get the registration email within an hour, please contact us via Support and we will respond within 48 hours.
Yes, you can cancel the subscription at any time. Basic 1 month and 1 year plans often come with automatic renewal. But if you don't want to renew the subscription, you can cancel at any time. Click here to cancel the subscription by yourself.
Click here for our full refund policy. In reasonable order disputes, iToolab welcomes customers to submit a refund request that we will respond to in a timely manner and help you through the process.
Write us a email to begin the refund process and our Support team will contact you via email to provide you any assistance that you may require.
If you have accidentally purchased two licenses for iToolab, and you want to keep only one, you can request a refund here. Make sure that you select “Refund/Exchanges” and provide the license email for both orders and we will assist you with the refund.
You may not have received your refund yet for one or more of the following reasons: