Please do the following troubleshooting:
If you are still experiencing this error after trying the above, please contact us for further assistance.
This problem can occur if your device does not have location services turned on. Please follow the steps below to check if you’ve enabled Location Service:
Scroll down the control panel on your device, and find the Location icon. If the color of the button is blue it means you turned it on, if not please click on the button to enable the Location service.