Technical Issues of FixGo

There are two free features with FixGo’s trial version: Enter Recovery Mode and Exit Recovery Mode. With just one click, you can enter or exit recovery mode without operating your device. The final stage when using Standard Mode and Advanced Mode is limited to the full version, due to the special feature which enables you to fix your iOS system issues. The free trial will still enable you to check FixGo’s compatibility with your device and to try out the process prior to purchasing the full version to fix your device.

Standard Mode enables you to repair common system issues without losing your data, for example if your iPhone is frozen or stuck.
Advanced Mode can be used when the issues can’t be fixed with Standard Mode, or if you can’t remember your device’s passcode. Please be aware that this mode will erase all of your data. Enter/Exit Recovery Mode enables your device to enter or exit recovery mode with a single click, with no need to operate your device and without data loss.

We have developed our own independent technology which is utilized by FixGo to repair a variety of iOS system issues. Our software functions differently from iTunes, which means it can repair the issues that iTunes is unable to fix, although both require the use of firmware.

Most of the time, this issue is related to problems with internet or USB port connectivity. Please follow the suggestions below to rule out some possible causes.

1. It is recommended that you use your device’s original cable in order to improve the likelihood for success.
2. Turn your device and computer off and on again, or attempt the process again using a different computer.
3. Check your anti-virus settings and disable your anti-virus software if necessary.
4. Disconnect and reconnect your device to your computer a number of times. Start the program once more and plug your device in again.

By default, FixGo usually installs to the disk with the largest amount of space available. You will be notified if there is insufficient hard disk space, and you will then be given the option to change the download path, so that FixGo installs to a hard disk with enough available space. If none of the disks on your computer have sufficient space, try making some disk space available in the installation location, otherwise standard and advanced mode repairs will be unsuccessful.

If the repair process has been running for more than half an hour and the progress bar is still showing as though the repair process has just started, you may need to shut down the program. Disconnect your device, reconnect it again, then start the repair process once more. As long as your device is not removed directly, it will be safe. If the progress bar is stuck at more than 50 percent, please be patient and check that your internet connection is stable.