All of the data on your device will be erased when removing the screen lock.
It is normal for the progress bar to remain at the same point for some time. Please be patient, ensure your device remains connected and wait for the process to be completed. If the progress bar freezes for more than 30 minutes, close UnlockGo – Screen Unlocker and make sure your internet connection is stable by visiting apple.com, then begin the repair process once more.
You can submit a support ticket if the problem is still not resolved at: [email protected]. One of our customer support representatives will do what they can to help you.
On the firmware download screen, click the ‘Browse’ button, then delete the previous UnlockGo firmware download.
Ensure that there is enough storage space on the disk where you wish to download the firmware.
Make sure you have a stable internet connection.
It is advisable to download the firmware via UnlockGo, rather than downloading from another website.
Ensure that the most recent version of iTunes is installed on your computer.
Ensure that there is enough storage space on your computer.
Make sure your internet connection is stable.
Attempt to connect your device to a different USB port on your computer using an original Apple USB cable.
Before disconnecting your device from your computer, turn your device on again.
If you always fail to bypass MDM, please check as follows:
Please make sure “Find My iPhone” is turned off.
Please make sure your device iOS is 10.0 or later.
Please go back to the MDM login interface, and then use UnlockGo to try again.
