For the purpose of providing new features, security patches and bug fixes, Samsung usually updates its devices’ software. However, in some instances, these updates create other Samsung update problems. Recently, numerous devices including the much-loved Galaxy S series were updated by Samsung as a major update. Users have reported different problems on the company’s community forums and social media since this happened.
This article gives a comprehensive look at common issues people face after installing the latest Samsung Update and how to fix them.
Part 1: Is It OK to Update Samsung?
Whenever new Samsung software updates are available, one is generally advised to install them. Though sometimes updates may introduce new bugs or issues, most often they contain important security patches, bug fixes, performance improvements and new features.
However, there are several things that should be kept in mind before updating:
- Ensure that your device has enough battery life and it’s connected to a stable WiFi network before you install an update. The update process can take a while such that you won’t use the device.
- Backup any vital data as a precautionary measure. In rare cases, however, it could possibly cause data loss.
- Read the release notes about the update carefully so that you know what changes have been made or what extra features there are. This information will help you determine whether you want to update immediately or wait.
- In case your device is currently working well and stable, it is advisable to wait for some days after an update release until other users report on major bugs.
Part 2: 6 Samsung Update Problems Related to Device Itself
After installing Samsung’s latest update, some users have experienced issues directly related to their device’s performance and functionality. Here are some of the most reported Samsung update issues and potential solutions.
- 1. Fast Charging Not Working
- 2. Phone Crashing
- 3. Touch Screen Not Working
- 4. Battery Draining Fast
- 5. Phone Is Laggy
- 6. Boot Loop
1. Fast Charging Not Working
Some users have found fast charging to stop working after the update. Normally, Samsung’s fast charging can juice up your battery very quickly, but the issue causes it to charge slowly using the normal charging speed.
This seems related to an incompatibility between the updated software and existing fast charging drivers. Here are some troubleshooting steps:
- Try using a different charger and cable
- Restart the phone
- Reset charging settings in the device battery menu
Also read: 12 Fixes to Solve Samsung Phone Not Charging Issue
2. Phone Crashing
The update appears to be causing random crashes and the phone freezing up for some users. Apps become unresponsive and phone needs to be restarted.
This could be due to bugs introduced in the latest software. Here are some ways to troubleshoot:
- Restart the phone
- Close any background apps not in use
- Report the issue to Samsung for a potential fix in next update
3. Touch Screen Not Working
Some Samsung phone users reported that their touch screen no longer responds to touches after receiving an update. Occasionally taps on it and gestures don’t go through.
Here are some steps that may help resolve the issue:
- Try recalibrating the touch screen
- Toggle accessibility settings off and on
- Back up data and try factory reset if issue persists
Also read: How to Factory Reset Samsung Phone/Tablet without Password
4. Battery Draining Fast
Another popular complaint is the rapid decrease of battery life following updating a Samsung device.
Here are some troubleshooting tips for improving battery life again:
- Reset app preferences
- Use device in safe mode to see if any apps causing issue
- Disable unnecessary features like Bluetooth when not in use
- Report to Samsung to optimize battery usage
5. Phone Is Laggy
People’s experiences are not so smooth when they start receiving lags or stutters in the navigation, switching between apps, typing and others.
Here are some ways to potentially improve performance:
- Restart the device
- Close background apps not in use
- Check for any app updates and install them
- Remove unnecessary files and apps to free up storage
6. Boot Loop
On some devices, normal boot does not work after the update; instead it gets stuck in a loop while starting up.
Here are some troubleshooting tips:
- Boot into recovery mode
- Try wiping cache partition
- Perform a factory reset if issue persists
Part 3: 4 Samsung Update Problems Related to System Features
The most recent changes in Samsung have brought about issues with its fingerprint sensor, network connectivity, and also locking mechanism for some people among other things like notifications.
Here are details on some of the most reported Samsung upgrade problems and potential fixes.
- 1. Fingerprint Sensor Not Working
- 2. Can’t Connect to Mobile Network
- 3. Suddenly Locked Out of the Device
- 4. Can’t Receive Text Notifications
1. Fingerprint Sensor Not Working
After being updated, there have been reports of people who said that their fingerprints cannot unlock anything anymore. Here’s how to resolve this:
- Remove existing fingerprints and re-register them
- Toggle fingerprint sensor settings off and on
- Wipe cache partition from recovery mode
- Use a third-party tool to fix software issues
Also read: How to Fix Samsung S23/S21/S20/S22 Ultra Fingerprint Sensor Not Working
2. Can’t Connect to Mobile Network
Once someone has installed the new update on Samsung phone, they cannot be able to connect the device to any mobile data network again. Here is how to fix it:
- Toggle airplane mode on and off
- Reset network settings
- Contact carrier support for potential tower issues
- Factory reset the device if all else fails
3. Suddenly Locked Out of the Device
Lots of people have been locked out of their devices with fingerprint problems and forgotten password/patterns ever since they upgraded. Here is how to fix it:
- Hard reset or factory reset the device from recovery mode
- Use a third-party unlocking tool to bypass lock screen
- Contact Samsung support for other options
4. Can’t Receive Text Notifications
Many Samsung users are complaining of not receiving notifications for text messages after the recent updates. Try these steps:
- Check notification settings for Messages app
- Reset app preferences
- Restart the device
- Remove and re-insert SIM card
- Contact carrier if issue persists
Part 4: How to Reset/Uninstall Samsung Software Update?
It’s not official by Samsung on how to uninstall software updates on their devices. However, you can flash older firmware manually and get your device back to an earlier firmware version.
These are the steps to remove a Samsung update by manually flashing an older firmware:
- Download the firmware for the previous version you want from a reputable source. Make sure others have successfully flashed this before trying.
- Enable USB debugging in developer options on your Samsung device.
- Connect the phone to a computer and use software like Odin to flash the downloaded firmware.
Conclusion
Samsung’s most recent software update has brought in numerous problems and glitches for many people. From issues such as fast charging, crash, and lag to fingerprint sensor not working well, and notification mistakes make it seem like the update was rushed. Most times, whenever there is an upgrade, it comes with improvements but this causes a headache to a number of owners of Samsung devices.
We have gone over some of the most typical issues with new Samsung update along with some possible solutions. We recommend you take caution before updating and look out for comments from other users first. However, if that doesn’t resolve your problem, you can attempt resetting your device’s software back to the previous stable version.