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[2024] How to Recover Viber Account with/without Phone Number


    Viber allows users to connect with others globally through messages and calls, making it essential to maintain access to your account. If you’re facing issues logging in, you might need to know how to recover your Viber account whether you have your phone number available or not. This can be crucial when you’ve lost your phone, changed your number, or simply can’t remember your login details. Recovering your Viber account ensures you regain your contacts, conversations, and any saved data without much hassle.

    Part 1. Is It Possible to Recover Viber Account?

    Yes, it is possible to recover a Viber account. Viber provides several methods to regain access depending on the situation. If you have your phone number, you can simply use it to verify your identity and reset your account. If you’ve lost access to your phone number, alternative methods involving email or support contact might be available, depending on the security details previously set up in your account.

    how to recover viber account

    Part 2. How to Recover Viber Account with Phone Number

    Recovering your Viber account using your phone number is a straightforward process that ensures the security and privacy of your personal information. Upon requesting account recovery, Viber sends a verification code to your phone number, which you must enter in the app to confirm your identity. This method not only verifies that you are the rightful account holder but also protects your communications from unauthorized access. It’s a quick solution that allows you to regain access to your account while on the move.

    Steps for how to retrieve viber account:

    • Launch the Viber app on your smartphone and enter your registered phone number.
    • Receive a verification code via SMS from Viber to verify your identity. If you do not receive an SMS, select the option to receive the code via a phone call instead.
    • Enter the verification code in the Viber app to complete the recovery process and regain access to your contacts and chats.
    recover viber account with phone number

    Part 3. How to Retrieve Old Viber Account without Phone Number

    Retrieving an old Viber account without access to the associated phone number can be a bit challenging, but it is not impossible. If you’ve set up alternative recovery methods such as email verification or security questions, you can use these to regain access. This guide will show you how to retrieve an old Viber account without a phone number by leveraging the options provided during your account setup.

    Way 1: Retrieve Viber Account via Email

    Using email to recover your Viber account provides the convenience of receiving a recovery link directly in your inbox, accessible from anywhere. This method is particularly useful if you have lost your phone or SIM card, as it still allows you to retrieve your account. By requiring you to enter the email associated with your Viber account, this process ensures that recovery attempts are authenticated and that your private communications remain secure. The recovery link sent to your email will guide you through the necessary steps to regain access to your account.

    Here are the steps:

    • Open the Viber app on your smartphone, go to "More Options" > "Settings" > "Account" > "Viber Backup."
    • Select ‘Email’ and enter the email address linked to your Viber account.
    • Check your email inbox for a recovery link from Viber. Click this link and follow the on-screen instructions to regain access to your account.
    viber account back up

    Way 2: Retrieve Viber Account via Reinstalling Viber App

    Reinstalling the Viber app can be an effective way to retrieve your old account, especially if you need to restore access to your previous conversations and contact list. This method allows you to seamlessly continue your interactions and reconnect with friends, family, and business contacts. It’s particularly beneficial for professionals and businesses that rely on Viber for communication, as it quickly restores access to substantial contact lists and conversation histories.

    Here are the steps:

    • Download and install the latest version of the Viber app on your smartphone.
    • Open the app and agree to the terms and conditions, then proceed by entering the phone number associated with your previous account.
    • Follow the prompts to verify your identity with a verification code sent via SMS, then choose to restore your previous conversation history if prompted.
    recover viber account via reinstall

    Way 3: Retrieve Viber Account via Customer Support

    Contacting Viber’s customer support is a viable option when other recovery methods fail, especially if you no longer have access to your registered phone number or email. This method involves verifying your identity directly with support personnel, who can assist in restoring your account based on the information you provide. It is important to have any potentially required details, such as previous account data or identity proof, ready before contacting support. This process ensures a more personalized approach to securely recover your account.

    Here are the steps:

    • Visit the Viber support page on their official website to initiate the recovery process.
    • Submit a request for account recovery by providing detailed information about your account and the issue you are facing.
    • Follow the instructions provided by the customer support team, which may involve verifying your identity and providing any additional information they might require to help recover your account.
    recover viber account via customer supper

    Part 4. Bonus: How to Retrieve Deleted Data on Viber

    With Viber, maintaining your data privacy and integrity is key, especially when dealing with accidental deletions. In such cases, using tools like RecoverGo (Android) can be invaluable. RecoverGo is specifically designed to help users retrieve deleted data from Android devices, including Viber messages and attachments. This software ensures a secure recovery process, allowing you to restore lost information quickly and with precision. RecoverGo equips you with the tools needed to effectively restore your valuable communications, no matter whether your data loss is due to accidental deletion or device issues.

    Key Features:

    Versatile Data Recovery: Capable of retrieving over 11 different file types, including photos, contacts, and videos, making it a comprehensive recovery tool.
    Preview Before Recovery: Before finalizing the recovery process, RecoverGo allows you to preview the photos, ensuring that you are recovering the right data.
    High Compatibility: Supports more than 6000 Android phone models, covering a wide range of brands and versions.
    Selective Data Recovery: Allow users to selectively recover the data they need, saving time and storage space.

    Step 1 Install and lanuch RecoverGo (Android) on your computer. Select the “Recover Deleted Data from Device” option from the main interface.

    how to recover viber account

    Step 2 Connect Your Android Device to the computer using a USB cable. Ensure USB debugging is enabled on your device.

    show again recovergo android

    Step 3 Select the type of data you wish to recover and click on the ‘Start’ button to start the recovering process.

    select file types recovergo android

    Step 4 After the scan is complete, preview the recoverable Viber data. Select the files you wish to recover and click ‘Recover’ to save them to your computer.

    recover file successful recovergo android

    Final Words

    Accessing your Viber account or lost data doesn’t have to be a hassle. Whether it’s through phone number verification, email recovery, reinstalling the app, or contacting customer support, there are multiple ways to how to recover your Viber account. For deleted data recovery, RecoverGo (Android) comes highly recommended, offering secure, easy-to-use, and detailed recovery options to ensure you regain what matters most.

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