While messaging apps are an important way of connecting with your desired people, they often face various issues. You can face these problems for various reasons, such as connection issues or glitches within the app. Since these issues disturb communication, you need to pay special attention to find out why they happen and how you can fix them.
Although WhatsApp resolves most of its problems through updates, you can also find solutions on your own. Therefore, this guide will talk about the issue of WhatsApp not working on your iPhone and its common reasons. It will also share comprehensive solutions to these problems with detailed steps and useful tools.
Part 1. 5 Situations When WhatsApp Not Working on iPhone
As we jump into the guide, let’s discuss the common situations users face that prevent them from accessing their messaging apps. By going through the following section, you will find a few common situations causing the WhatsApp is not opening on iPhone error.
Situation 1. Can’t Connect to WhatsApp Issue
In this problem, the app struggles to connect to the internet, so you cannot load messages. It mostly happens due to weak internet signals or server problems on the messaging app’s end. Similarly, you can also face this issue due to incorrect network settings on your iOS device.
When your phone’s settings block internet access for the messaging app or there is an issue with your router, it will fail to connect. This ultimately results in the “WhatsApp not working on iPhone” problem that you’ll have to solve by checking the internet settings.
Situation 2. Failure to Send or Receive Messages
You may also face this problem when you cannot send or receive texts from your friends. During this situation, your messages will have a clock mark with them to show that they haven’t been sent. Similarly, you will see a notification telling them that they may have received messages but couldn’t load them.
Once again, this issue is often caused by a poor internet connection or restrictions in your iPhone’s settings. Users may also have enabled low data mode and disabled the background app refresh options.
Situation 3. Contacts Not Displayed on WhatsApp
The messaging app needs access to your contacts to connect you with your desired people. Hence, when it fails to retrieve the contact list on your phone for any reason, you won’t see it in the app. Consequently, you won’t be able to use the app to send messages to your targeted contacts.
In most cases, the issue occurs when you deny the app permission to access the contacts list on your mobile. Other than that, you may have forgotten to sync your contacts from your old device to the new phone. All these issues result in the iPhone WhatsApp not working, which frustrates the users.
Situation 4. Incoming Messages Delayed on WhatsApp
When this issue happens, you will receive text messages, but they will face significant delays. Although this isn’t a big problem in casual conversations, your business communication can be significantly affected. In many cases, this issue is caused by your phone’s power settings, which restricts background app activity.
Another common cause is an unstable internet connection or problems with the push notification setting. When you don’t allow the social messaging app to function in the background, it will stop fetching your messages, causing iPhone WhatsApp problems.
Situation 5. WhatsApp is Not Opening on the iPhone
While the above situations can be easily resolved, some problems may prevent you from completely accessing your messages. This is not a common issue and mostly happens after a buggy update or glitches within the app. You may also face this problem when your device runs out of storage, and no space is left to accommodate new messages.
Although restarting your phone or reinstalling WhatsApp often solves this issue, understanding why it happens helps avoid future disruptions. Therefore, we will now discuss the best solutions to resolve the problem of WhatsApp not working on iPhones.
Part 2. Preparation Steps to Fix iPhone WhatsApp Not Working
Before diving into the solutions, preparing your device to minimize complications is important. Many fixes involve resetting settings or reinstalling the app, which could lead to potential data loss. That’s why you have to back up your data to protect your chats and media files. To overcome this need, the best tool is iToolab WatsGo, a versatile WhatsApp data management solution.
You can create full backups of your WhatsApp data, including messages and media files, directly on your computer. This tool also supports universal data transfers, such as moving WhatsApp chats between different operating system devices. By preparing in advance and utilizing tools like iToolab WatsGo, you can address WhatsApp iPhone issues effectively while keeping your data secure.
Key Features
- Transfers 1.5GB of WhatsApp data up to three times faster than other tools.
- Migrate 20+ data types from one device to another seamlessly.
- Backup WhatsApp to PC without using iCloud or Google Drive.
- Transfers or restores GBWhatsApp backups effortlessly across devices.
- Restore specific WhatsApp messages or data quickly as needed.
After discovering its features, you should download and try iToolab WatsGo today to keep your data safe and secure.
How to Use iToolab WatsGo to Backup WhatsApp Data | Simplified Step-by-Step Guide
Follow the comprehensive instructions below to back up your precious WhatsApp data using this innovative backup tool:
Step 1 Open the App on Your Preferred Desktop
You can access its backup feature by downloading and launching iToolab WatsGo on your computer. Next, access the “WhatsApp” tab from the tool’s main interface. Then, connect your phone to your PC or MacBook and choose the “WhatsApp Backup” option to start the process.
Step 2 Locate Your Device to Start the Backup
After connecting your phone, the tool will detect it and show its details on the screen. So, select your device by clicking the “Please Select the Device You Need to Backup” drop-down. After that, press the “Backup” button to start the task.
Step 3 Save Your Precious Data to the Computer
Following this, the tool immediately starts backing up your precious data. When the backup is completed, a confirmation screen will appear to indicate the completion of this task.
Part 3. Ways to Fix WhatsApp is Not Working on iPhone
Upon identifying common situations, it’s time to explore effective methods to resolve the issue. A range of solutions can address the causes behind this messaging app not functioning correctly. Thus, follow these practical methods to fix WhatsApp not working on iPhones and ensure a seamless messaging experience.
1. Restart Your iPhone
Instructions: You need to maintain the pressure on the “Power” and “Volume Up” buttons at the same time for a few seconds. Upon seeing a new display on your screen, drag the slider from left to right that says “Slide To Power Off.” Then, your phone will turn off, and you will then power it on after a few seconds to restart the device.
2. Update WhatsApp
Instructions: Start by navigating to your “App Store” and tapping on the “Profile” icon. After that, scroll down to the updates section and find “WhatsApp.” When you see it, press the “Update” button next to the app to resolve the problems with WhatsApp not working on iPhone.
3. Reset Network Settings
Step 1 Initiate by heading to your phone’s settings and tapping “General” from the main interface. Then, swipe up and select the “Transfer or Reset iPhone” option from the next display.
Step 2 Following this, tap the “Reset” option and select “Reset Network Settings” from the newly appeared bottom-up menu.
Step 3 Afterward, you need to input your device password to confirm your selection. Then, again, press the “Reset Network Settings” option to allow the device a moment to restart and complete the reset process.
4. Update iOS
Instructions: Launch the “General” settings on your devices, tap the “Software Update,” and hit the “Update Now” button to initiate the update.
5. Force Quit WhatsApp
Instructions: Swipe upwards from the bottom of the home display, find “WhatsApp” in the app switcher, and swipe it off to force quit it.
6. Use Wi-Fi or Mobile Data
Step 1 When using mobile data to access messages, you must shift to the Wi-Fi network. For this, access your phone’s settings and tap the “Wi-Fi” option. Then, enable its toggle and connect the network to resolve the issue.
Step 2 Alternatively, when using Wi-Fi, switch to your phone’s data to check if WhatsApp is not working on your iPhone still continues. To do this, open your mobile settings and tap the “Cellular” option. Now, turn on the “Cellular” toggle and connect it with your data.
7. Disable Any VPN
Instructions: To inaugurate, open your “Settings” and go to the “General” section. After that, swipe up and choose the “VPN & Device Management” option. Next, tap the “VPN” option, then toggle off the “VPN Status” to turn it off.
8. Disable Silent Mode
Instructions: Swipe down from the right of your screen to access the “Control Center” on your phone. Upon seeing this panel, just tap the “Silent Mode” icon to deactivate this setting.
9. Reset All Settings
Step 1 Commence this task by accessing the “Settings” app and tapping the “General” section. When you see a new display, swipe up to select the “Transfer or Reset iPhone” option.
Step 2 Moving forward, tap the “Reset” option from the next screen. Now, press “Reset All Settings” from the newly appeared menu and confirm your selection by unlocking your device through a password or Face ID.
10. Toggle the Wi-Fi Button
Instructions: Navigate to your phone’s control center and tap the “Wi-Fi” icon to turn off this setting. After a few seconds, tap again to enable this setting and fix the problem of WhatsApp not opening on the iPhone.
11. Check WhatsApp Server
When the above methods haven’t resolved the issue, the problem might be with the messaging app itself. Thus, you need to check the application’s server status to ensure the app functions. For this, you can check the server status by visiting its official social media accounts. In case of any problem, they provide updates on any ongoing outages or maintenance activities.
12. Turn Airplane Mode On
Instructions: Access the “Control Center” and press the “Airplane” icon to activate the mode. This action will temporarily disable the connections. So, leave Airplane Mode on for a few seconds, then tap the “Airplane” icon again to deactivate it and restore your network connections.
13. Reopen WhatsApp
Instructions: To start this process, swipe up from the bottom of your phone’s home screen to access the app switcher. Afterward, among the open apps, swipe “WhatsApp” off the screen to close it completely. When closed, return to your home screen and tap on it to relaunch the app.
14. Enable WhatsApp Permission
Instructions: To start, access “Settings” on your iOS device and scroll down to select the “Apps” option. Then, tap the “WhatsApp” on the next screen and toggle the permissions from the “Allow WhatsApp to Access” section.
15. Contact WhatsApp Support
When none of the previous solutions have resolved the issue, reaching out to the “WhatsApp Support Team” is a reliable next step. The support team can provide detailed assistance and investigate the problem further. Thus, open the app, navigate to “Settings,” and access the “Contact Us” option.
Conclusion
To sum up, you can easily resolve WhatsApp not opening on iPhone by applying the various fixes discussed above. Plus, taking proactive measures, such as keeping your app updated and backing up your data regularly, is essential for all of us. That’s why you should use the iToolab WatsGo tool to protect your data from any loss. It offers seamless data transfers and backup solutions across various data.
iToolab WatsGo – Safely back up your WhatsApp data
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