What to Do Next If iPhone Face ID Not Working After Water Damage

Dropped my iPhone 11 in the water now the front camera is foggy and the face ID is not working. Did anyone have a similar problem and how did you fix it?

— From Reddit

This is a common concern (sourced from forums) that many iPhone users face after accidental water exposure. When your iPhone gets wet, it causes issues with the front camera and Face ID functionality. The Face ID system, which relies on the TrueDepth camera, is particularly sensitive to moisture.

When water seeps into the device, it can cause fogging, sensor malfunctions, and other problems. If you’re dealing with this frustrating issue, don’t worry! You’re not alone.

In this article, we’ll explore the reasons behind Face ID not working after water damage and provide practical steps to fix it.

Part 1: What to Do If iPhone Face ID Not Working After Water Damage?

If your iPhone Face ID is not working after water damage, here are some steps you can take:

1. Inspect your iPhone for signs of water damage, such as colored liquid contact indicators or visible corrosion on the logic board. If you notice any of these indicators, the damage might be severe, making repair difficult.

2. If your phone hasn’t been thoroughly dried yet, there might still be a chance to save it. Switch off your phone and remove SIM card first and use a soft cloth to gently dry the phone. You can also use a low-temperature hair dryer to help evaporate any remaining moisture.

3. If your iPhone is still operational, try resetting Face ID. Navigate to Settings > Face ID & Passcode > Reset Face ID, and then set it up again.

4. If the previous steps don’t work, it’s time to contact Apple Support. However, be aware that they usually do not repair water-damaged iPhones.

5. If you’re not comfortable attempting repairs yourself, consider taking your iPhone to a professional repair service. They will fix the issue, though it often involves replacing the TrueDepth camera module, which can be complex and costly.

6. If your phone is no longer functional or repair is not feasible, you might need to consider replacing the device.

Remember, water damage can cause ongoing and unpredictable harm to electronic components. Acting quickly and taking appropriate measures can help minimize the extent of the damage.

Part 2: How to Unlock iPhone If Face ID Not Working After Water Damage?

Water damage can severely impact the functionality of your iPhone, particularly the Face ID system. What if you’re unable to unlock iPhone with Face ID after water damage? 

Now its time to explore proven methods to unlock your iPhone in case your Face ID doesn’t respond after water damage.

Method 1: Unlock iPhone with 4/6-Digit Passcode

If your iPhone’s Face ID is not working after water damage, you can still unlock your device using a 4 or 6-digit passcode.

This method is a reliable backup when the TrueDepth camera does not work after water damage.

Here’s how you can do it:

1. Press the side button or tap the screen to wake up your iPhone.
2. On the lock screen, swipe up from the bottom.
3. When prompted, enter your 4 or 6-digit passcode.

Using a passcode is straightforward and ensures you can still access your phone despite Face ID issues.

Method 2. Using iPhone Unlocker

If your iPhone Face ID is not working after water damage and you forgot the screen passcode, another effective solution is using iToolab UnlockGo iPhone Unlocker.

This powerful iOS unlocking tool can help you bypass various screen locks on your iPhone, including 4/6-digit passcode, Face ID or Touch ID. UnlockGo can unlock iPhone within a few steps instantly so you don’t have to wait longer for it.

Steps to Unlock Screen Passcode Using iToolab UnlockGo

Follow the steps to unlock your iPhone if your Face ID not working after water damage.

Step 1 Connect your iPhone to your computer using a USB cable. The device should be automatically detected by the program. Open iToolab UnlockGo and select the “Unlock Screen Passcode” option.

Step 2 Download the latest firmware package and select a save path. If the firmware is already downloaded, click “Select” to import it into the program.

Step 3 Click “Unlock Now” to begin the passcode removal process. Ensure your device remains connected to your computer throughout the process, which may take several minutes.

Step 4 Once the process is complete, you will see a message indicating that the screen passcode has been successfully removed.

Congratulations! You can now set up a new passcode, Touch ID, or Face ID settings for your device.

Using iToolab UnlockGo can be an effective way to regain access to your iPhone when Face ID is not working. This tool simplifies the unlocking process, providing a reliable alternative when traditional methods fail.

Method 3. Visit Apple Support Center

If your iPhone Face ID is not working after water damage, visiting an Apple Support Center is a reliable option. Start by scheduling an appointment through the Apple Support app or website to avoid long wait times.

When you arrive, explain the issue, mentioning the water exposure and Face ID malfunction. Apple technicians will perform a diagnostic check to assess the damage and recommend repair or replacement options, such as replacing the TrueDepth camera module. If the damage is extensive, replacing the entire device might be necessary.

Apple technicians can also provide advice on preventing future water damage and maintaining your device’s health. This ensures your iPhone receives expert care, offering peace of mind and guaranteeing that your device is handled by professionals.

Part 3: How to Avoid Water Damage on Your iPhone Next Time?

Many new iPhone models resist water, but it’s important to know the difference between water-resistant, and waterproof.

Water-resistant devices can handle some water but are not fully protected while waterproof devices can be fully submerged without damage.

Even water-resistant iPhones can lose their resistance over time due to normal wear and tear. Apple warns that water resistance can decrease if you drop your phone or expose it to certain chemicals.

Water damage is not covered by Apple’s warranty, so if your iPhone is damaged by liquid, you will have to pay for repairs yourself.

Hence to avoid water damage on your iPhone, you should:

• Keep your iPhone away from water, liquids, and humid places. Don’t use it in the shower, bath, or other wet areas.
• Be careful when using your iPhone in the rain. Use a waterproof case or pouch for protection.
• Dry your iPhone well if it gets wet, including the ports and speakers. Wait at least 5 hours before charging or connecting accessories.
• Don’t use your iPhone’s wireless charging feature if it has been exposed to liquid, as this could cause more damage.
• If water damage happens often, think about getting a newer, more water-resistant iPhone model.

Final Words

Dealing with an iPhone Face ID not working after water damage can be frustrating, but there are steps you can take to fix it. Start by checking for water damage indicators and thoroughly drying your phone.

If these steps don’t work, consider visiting an Apple Support Center for professional help. If you can’t unlock iPhone with Face ID after water damage, try iToolab UnlockGo iPhone Unlocker.

Preventing water damage in the future is crucial, so always be mindful of your iPhone’s exposure to water and take precautions to protect it.