How to Reset/Unlock a Disabled iPhone

Content

    This article offers you the best ways to reset/unlock a disabled iPhone. The solutions we are about to elaborate on here have been proven to work when you can’t get access to your iPhone and your only solution is to reset it. Before we get to the solutions, however, let us begin with the reasons why your device may be disabled.

    What is a Disabled iPhone?

    When your device is locked, you need a passcode to access it. While this passcode is meant to protect the data on your device from unauthorized users, when you enter the wrong passcode five times, the device will automatically disable for about a minute. In this case, the solution is rather simple; all you have to do is wait a minute and then enter the correct passcode to unlock the device.

    The device can only become permanently disabled when you enter the wrong passcode many times. Here’s a breakdown of the number of incorrect passcode entries and the corresponding amount of time the device can be temporarily disabled;

    • 5 incorrect entries will disable the device for about a minute.
    • 7 incorrect entries will disable the device for 5 minutes.
    • 8 incorrect entries will disable the device for 15 minutes.
    • 9 incorrect entries will disable the device for an hour.
    • 10 incorrect entries will permanently disable the iPhone and you will either need to connect the device to iTunes to fix it or all data on the device will be erased if self-destruct mode is enabled.

    Causes of iPhone Disabled

    The iPhone is disabled error can come in many different forms. Sometimes you get the plain “iPhone is Disabled” message on the screen and other times it comes with a specific time-frame for when you can try again. But your iPhone will only become disabled when you enter the passcode too many times. This is a security measure meant to prevent someone else from hacking into your device by attempting numerous combinations to find the right passcode.

    Which Solution Will Work Best for Your Device?

    Once the device is disabled, you have a few options. In fact, the only way to get unlock the device is to use iTunes, iCloud, or recovery mode to reset it. But which method should you choose? Here’s a guide that we hope will help you settle on the best option depending on your device;

    • If you have synced your device with iTunes and you use iTunes to create backups of the device, then choose the iTunes method.
    • If you signed in to iCloud on the device and Find my iPhone is enabled on the device, then the best option for you is iCloud
    • But when you can’t connect to iTunes, you don’t use iCloud, you can choose UnlockGo.

    Use UnlockGo to Unlock the Disabled iPhone

    If you want to find the easiest way to unlock your disabled iPhone. iToolab UnlockGo would be the best choice for you. With UnlockGo you can:

    To use UnlockGo to reset the disabled iPhone, follow these simple steps:

    Step 1: Begin by installing the program onto your computer. Run it after a successful installation and then connect the disabled device to the computer. Wait for the program to detect the device and then click on “Start” to begin the process.

    how to unlock disabled iphone
 main interface of unlockgo

    Step 2: You will need to install the latest firmware on the device to facilitate the unlocking process. Click “Download” to begin downloading the necessary firmware.

    how to unlock disabled iphone download Latest Firmware

    Step 3: As soon as the firmware download is complete, click on “Unlock Now” and the program will begin unlocking the device. Keep the device connected until the process is complete.

    how to unlock disabled iphone Unlock Now

    Unlock Disabled iPhone from an iTunes Backup

    If you have previously synced your iPhone with iTunes, follow these simple steps to reset the device from an iTunes backup:

    Step 1: Use a USB cable to connect the disabled iPhone to the same computer you used to sync the device with iTunes.

    Step 2: When prompted to enter the device’s passcode, use a different computer you’ve used to sync the device or use recovery mode.

    Step 3: Wait while iTunes syncs with the device. You can also create a backup to avoid losing some of the new data on the device.

    Step 4: Click on the device icon at the top and in the “Summary” section, click on “Restore iPhone”.

    If you get an error message asking you to turn off Find my iPhone, use the iCloud method below instead.

    Step 5: Follow the on-screen instructions to erase the device completely and restore it from the most recent backup. When the process is complete, you can set it up as new.

    How to reset a disabled iphone reset from an iTunes Backup

    Unlock Disabled iPhone with iCloud

    If Find my iPhone is enabled on your iPhone, you can use iCloud to erase and reset it. Follow these simple steps to do it:

    Step 1: On any browser, go to https://www.icloud.com/#find and log in with the same Apple ID and password on your device.

    Step 2: Click on “All Devices” at the top to select the iPhone that you want to reset. The disabled device needs to be connected to Wi-Fi and a power source for this method to work.

    Step 3: Click on “Erase iPhone” and confirm that you want to erase the iPhone.

    Step 4: Once the device is completely wiped of all data and settings, it will restart and you can set up as new. Go through the setup process and then choose “Restore from iCloud Backup” to restore the device from the latest backup.

    How to reset a disabled iphone erase and Reset iPhone with iCloud

    Use Recovery Mode to Unlock Disabled iPhone

    Here’s how to use Recovery mode when your iPhone is disabled:

    Step 1: Open iTunes on your computer, but don’t connect the device to the computer just yet.

    Step 2: Follow these steps to put the device in recovery mode:

    For iPhone 8, 8 Plus, or all iPhone X models: Press and hold the side button and either of the volume buttons, and when the “Power off” slider appears, drag it to turn off the device. Let go of the volume button but keep holding the side button while connecting the device to the computer. Release the side button when the recovery mode screen appears.

    For iPhone 7 and 7 Plus: Press and hold the Side (Top) button until the “Power Off” slider appears. Drag the slider to turn off the device. Now hold one of the volume buttons while connecting the device to the computer. Keep holding the volume button until the recovery mode screen appears.

    For iPhone 6s and earlier: Press and hold the power button until the “Power Off” slider appears. Drag it to turn off the device. Press and hold the Home button while connecting the device to the computer, keep holding the Home button until the recovery mode screen appears.

    How to reset a disabled iphone put the device in recovery mode

    Step 3: In the popup that appears in iTunes, choose “Restore” to reset the device. When the process is complete, you can set it up as new and restore the device from a recent backup to set up a new password and continue using the device.

    How to reset a disabled iphone restore iPhone in recovery mode

    Conclusion

    As you can see from the processes above fixing a disabled iPhone is never easy as it often involves resetting the device. To avoid this issue in the future,once you are able to access your device again, you should set a new passcode that you can easily remember. However, if you still forget your iPhone passwords and your only solution is to reset it. The best solution for you is to use iToolab UnlockGo, it’s the easier, safer and more quickly than other ways.

    Nicole Campbell
    Nicole is the chief editor of itoolab.com. She has been writing about Apple, software, and computer for over 10 years.

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