3 Ways to Unlock iPhone with Broken Screen

Nicole Campbell
December 11, 2020
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    When your iPhone’s screen is broken or cracked, you may find it difficult to do even the simplest things. But it can be very hard to even unlock the device, let alone access the apps and features on it. This is particularly true when a cracked screen is unresponsive to touch.

    The good news is there are several ways you can unlock an iPhone with a broken screen. In this guide, we will show you 3 methods you can use to unlock your iPhone when the touch screen is broken or unresponsive.

    Use iToolab UnlockGo

    When your screen is broken and you want to quickly unlock the device, the best tool to use is iToolab UnlockGo. UnlockGo is designed to help you unlock any iOS device quickly and effectively. You can unlock the device regardless of the type of passcode that the device was using. It can unlock a 4-digit/6-digit passcode or Face ID and Touch ID. It is easy to use, allowing you to unlock the device at home even if you have never used it before.

    Download and install UnlockGo on to your computer and then follow these simple steps to unlock the device with the broken screen:

    Step 1: Open UnlockGo and then select “Unlock Screen Passcode.”

    main interface of unlockgo

    Step 2: Use the device’s lightning cable to connect the device to the computer. UnlockGo will detect the device. Click “Start”.

    Unlock Screen Passcode

    Step 3: Click “Download” to begin downloading the firmware needed to facilitate the unlocking process.

    Download Latest Firmware

    Step 4: When the firmware has been downloaded to the computer, click on “Unlock Now” and the program will unlock the device by removing the passcode in just a few minutes.

    your device password has been successfully removed

    Use Find My iPhone

    You can unlock an iPhone with a broken screen using the Find my iPhone feature in iCloud. This process can be accomplished remotely on the iCloud website. Bit for it to work, you must have enabled Find my iPhone on the device before using it. Therefore, if you had not enabled Find my iPhone on the device before the screen was broken, this method may not be useful to you.

    Before we share with you how to use this method to unlock the device, we must notify you that the process will wipe all data on the device. Since this means that you may lose all your photos, videos, and other content from the device, it is a good idea to backup your device before using this method.

    Follow these simple steps to use Find my iPhone to unlock the device:

    Step 1: Open a browser on your computer or any other device and go to https://www.icloud.com/. Sign in if you haven’t already done so.

    Step 2: Click on “Find iPhone”.

    Step 3: In the next screen, select “All Devices” and then click on the iPhone from the list of devices associated with that account.

    Step 4: Various options will open. Select “Erase iPhone” and then “Remove from Account.” This will erase all the data on the device including the passcode and consequently unlock it.

    With Find My iPhone

    Use iTunes

    It is also possible to unlock an iPhone with a broken screen using iTunes if you have synced your iPhone with iTunes before. This process works by restoring the device in iTunes, a solution that erases all data on the device including the passcode, thereby unlocking the device.

    Like the solution above, unlocking the device using iTunes may cause data loss. We, therefore, recommend taking a backup of the data on the device and then using the steps below to unlock the device:

    Step 1: Open iTunes on your computer. If you are running macOS Catalina, open Finder.

    Step 2: Connect the iPhone with the broken screen to the computer using the original lightning cable.

    Step 3: The iPhone should appear in Finder or iTunes. When you see its icon, click on it.

    Step 4: Under the “General” tab, click on “Restore iPhone.” Confirm that you would like to restore the device and iTunes will begin restoring the device. When the iPhone has been restored, it will be unlocked. You can then restore it from the latest backup.

    With iTunes

    Nicole Campbell
    Nicole is the chief editor of itoolab.com. She has been writing about Apple, software, and computer for over 10 years.

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