What to Do If You Forgot Your iPhone Password?


    Your iPhone has multiple passwords associated with it. But the passcode is perhaps the most important since it unlocks the iPhone for use. The passcode is therefore your first line of defense when it comes to keeping the data on your iPhone safe since it restricts access to the content. The Apple ID password on the other hand gives you access to the Apple Store and other Apple services. Yet, it is not uncommon to lose or forget your iPhone passcode and Apple ID password.

    But there are ways to deal with an iPhone with a forgotten password. In this article, we will take a look at all the options you have if you have forgotten your iPhone’s passcode or Apple ID password.

    Forgot Screen Password

    If you have forgotten the iPhone’s passcode, the following are just some of the options you have.

    1. Try to Recall the Password

    Before we dive into more invasive solutions that may require more of your time and expertise, you should try to recall the passcode. Your passcode is probably something that holds some meaning to you and you may have used it before.

    Most people seem to think that their iPhone passcode can only be a 4-digit code. This is far from the truth as you can have a custom-length numeric or an alpha-numeric password.

    It is possible that you have set one of these up, so don’t restrict yourself to 4-digits when trying to recall the passcode. But even as you try to recall the passcode, keep in mind that entering the wrong passcode 6 times in a row can disable the iPhone.

    2. Use UnlockGo

    If you are unable to recall your iPhone’s passcode, we recommend using iToolab UnlockGo.

    This third-party iOS unlocking tool will help you easily remove the passcode from your iPhone even if it is 4-digit/6-digit passcode, Face ID, or Touch ID. This tool is designed to help you unlock your iPhone if you have forgotten the passcode, entered the wrong passcode too many times, or are unable to unlock a second-hand device.

    The following simple steps will show you how to use UnlockGo to unlock your iPhone when you have forgotten the passcode:

    Step 1: Install UnlockGo on to your computer and then run the program.

    Step 2: Connect the locked iPhone to the computer using USB cables and as soon as the program detects your iPhone, click “Unlock Screen Passcode” > “Start”.

    Unlock Screen Passcode

    Step 3: You will need to download the latest firmware for your iPhone before unlocking it. Click on “Download” to download the necessary firmware.

    download the latest firmware

    Step 4: Once the firmware download is complete, click on “Unlock Now” and UnlockGo will immediately begin unlocking your iPhone. Keep your iPhone connected to the computer until the process is complete.

    your password has been successfully removed

    3. Using iTunes

    It is also possible to unlock your iPhone using iTunes. But this is only possible if you had previously synced your iPhone with iTunes in the past. The following is how to use iTunes to unlock your iPhone:

    Step 1: Connect the locked iPhone to a computer that you have previously synced with and then open iTunes. If iTunes asks you to enter a passcode for your iPhone, then try to connect your iPhone to another computer that you have synced with. If you don’t have that open, then this method may not work for you and you should try recovery mode below.

    Step 2: Wait while iTunes syncs with your iPhone and creates a new backup of the data on it.

    Step 3: Once the sync is complete, click on “Restore iPhone” and wait while iTunes restores your iPhone.

    Restore iPhone

    Step 4: When the process is complete, the iOS set up screen will appear on your iPhone. Choose “Restore from Mac or PC” and then choose the latest backup.

    Restore from Mac or PC

    This method works because it restores your iPhone to its factory settings, erasing all data and settings including the passcode.

    4. Using iCloud

    In much the same way, you can remove the passcode from your iPhone and thereby unlock it using iCloud. In fact, this method allows you to remove the passcode even if you don’t have physical access to your iPhone.

    But for this method to work, you must have enabled Find my iPhone on your iPhone and your iPhone must be connected to Wi-Fi or cellular data. If it not, open the Control Center and turn on Wi-Fi or Cellular data. Then follow these simple steps to use iCloud to unlock your iPhone:

    Step 1: On any browser, go to https://www.icloud.com/#find and then sign in with your Apple ID and password.

    Step 2: Click on “All Devices” at the top and then choose the locked iPhone from the list of devices.

    Step 3: Click on “Erase iPhone” and all the data and settings on your iPhone will be erased including the passcode.

    Erase iPhone

    This will take you back to the setup screen where you can select “Restore from iCloud Backup” and then set up a new passcode when the restore process is complete.

    5. Using Recovery Mode

    If you have never synced your iPhone with iTunes or iCloud before, then your only option may be to erase your iPhone using recovery mode. This will erase all the data and settings on your iPhone (including the passcode), allowing you to set up your iPhone as new. To use recovery mode to remove your iPhone’s passcode, follow these simple steps:

    Step 1: Connect your iPhone to the computer and then open iTunes.

    Step 2: You will then need to press a combination of keys on your iPhone to put it in recovery mode. The buttons you have to press depending on the type of device. Here’s the correct combination for all iPhone models:

    • On iPhone 8 or Higher: Press and quickly release the Volume Up Button. Press and quickly release the Volume Down button. Then press and hold the Side button until the recovery mode screen appears.
    • On iPhone 7 and iPhone 7 Plus: Press and hold both the Side and Volume Down buttons at the same time. Continue to hold both buttons until you see the recovery mode screen.
    • On iPhone 6s and earlier: Press and hold the Home and the Power buttons at the same time. Continue to hold both buttons until you see the recovery mode screen.

    put iPhone in recovery mode

    Step 3: Once you successfully enter recovery mode, iTunes will ask you to either “Update” or “Restore” your iPhone. Click on “Restore” and iTunes will begin downloading the software for your iPhone. If the process takes more than 15 minutes, your iPhone may exit recovery mode and you will need to repeat the steps above.

    Restore iPhone

    Forgot Apple ID Password

    If on the other hand, you have forgotten your Apple ID password, follow these steps to get it back:

    Step 1: Go to https://appleid.apple.com/ and then click on “Forgot Apple ID or password”.

    Forgot Apple ID or password

    Step 2: Enter the email address that is associated with your Apple ID account and click “Continue”.

    Enter the email address

    Step 3: On the “select what information you want to reset” page, choose I need to reset my password.

    select what information you want to reset

    Step 4: On the “select how you want to reset your password” page, choose “Get an email” or “Answer security questions”. Follow the instructions to reset your password.

    select how you want to reset your password

    What to Do After Erasing your iPhone

    Most of the methods to remove the passcode will restore your iPhone to it factory settings. You therefore have three options after erasing your iPhone:

    You can choose to start from scratch. Choose to set up your iPhone as new only if you don’t want any of the old data on your iPhone.

    You can also choose to restore your iPhone from an existing iCloud or iTunes backup. Choose this method only if you would like to keep your old data.

    You can also redownload all the content from iTunes, App, and Apple Book Stores. You can redownload the content even if you choose not to restore the backup to your iPhone.

    Finally, don’t forget to set up a new passcode for your iPhone, one that you will not easily forget.

    Nicole Campbell
    Nicole is the chief editor of itoolab.com. She has been writing about Apple, software, and computer for over 10 years.

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