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The Best 5 AI Chatbots for WhatsApp: Top Solutions for Your Business

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    When you are dealing with customers on messaging platforms, you need to reply to them as soon as possible. However, customer engagement and support often suffer delays since you cannot always be on your phone. This is not only a frustrating situation for businesses but also results in many missed opportunities.

    To solve this problem, you can find many chatbots online that communicate quickly on your behalf. By using a chatbot for WhatsApp, you can utilize advanced automation to answer users’ queries automatically.

    It will streamline workflows and improve service efficiency for your customers. Therefore, this guide will discuss the best available bots to incorporate into your business channels. In addition to these bots, we will share an advanced tool that solves the problem of losing your business conversations due to mishaps.

    Part 1: Can I Use a Chatbot on WhatsApp?

    Before jumping directly to the best available options, let’s answer a general question, “What is a WhatsApp Bot?” It is a tool powered by AI that automates customer interactions on the messaging platform. Other than ensuring quick replies, you can allow these bots to automatically process orders and many other things. However, you can utilize such bots only on WhatsApp Business.

    Since these bots are only accessible through business APIs, you cannot use them on the regular version of WhatsApp. In the business version, these bots allow you to sit back while they keep your potential customers engaged until you can deal with them directly.

    Part 2: Top 5 WhatsApp AI Chatbot

    Now that we know what these chatbots do for your business promotion, let’s discuss the best options. Although you can find many bots online, they are not equipped with useful features or cost a lot. Therefore, you need to do proper research before finalizing a WhatsApp AI Chatbot. To make the task easier, you can choose one of the following options to improve your business communications.

    1. Wati

    Wati specializes in customer engagement for small to medium businesses. The bot allows businesses to create automated workflows and handle bulk messaging to streamline customer communication and satisfaction.

    Furthermore, you can utilize it to integrate various other Customer Relationship Management (CRM) tools. It is recommended as its chatbots require no coding experience, and you can integrate it with Google Sheets, Zapier, and more.

    wati ai chatbot whatsapp

    Pros

    • It integrates with famous third-party tools like HubSpot and Shopify to efficiently manage business stats.
    • This tool is highly customizable and easy to use, even for beginners who want to set up automated replies and analyze stats.
    • You can take advantage of the 7-day free trial period without giving away your card information.

    Cons

    • While the platform is good for beginners, it comes with limited analytics features.
    • For advanced features of the tool, you need to pay higher prices.

    2. Engati

    While you can use Engati for your multiple social media platforms, the tool provides a useful AI WhatsApp Chatbot for your business. Using its advanced AI, you can create intelligent conversations and track customer data to personalize your interactions.

    Since Engati also offers features like multilingual support, it is suitable for businesses operating in diverse markets. You can use it to schedule and send bulk messages to your customers.

    engati ai whatsapp chatbot

    Pros

    • Businesses can access their different social media inboxes in one place using this tool.
    • Since it uses generative AI, you can create contextually aware chatbots for personalized replies.
    • The team support for the onboarding process is highly helpful, and the bot is deployed in no time.

    Cons

    • Users may face problems when they want to rename their chatbots.
    • You may need to rely on customer support to make changes to the core features.

    3. Landbot

    It is another interactive WhatsApp AI Chatbot builder that focuses on creating simple workflows for businesses. Landbot is an excellent choice for businesses looking to streamline their lead generation and customer support processes.

    Besides, its visual editor eliminates the need for coding to allow beginners to build conversational flows easily. With a focus on visual design, Landbot helps businesses create engaging chat experiences that attract customers.

    landbot ai whatsapp chatbot

    Pros

    • You can save operational costs and reduce manual workload by automating customer interactions across the entire journey.
    • The tool boosts lead conversion rates through engaging, humanized conversations and appointment scheduling.
    • Businesses can tailor chatbots to their specific needs with resources like templates and educational materials.

    Cons

    • With its free pricing plan, you can only engage with a hundred chats in a month.
    • When compared with other options, its monthly plan is relatively expensive.

    4. Botpress

    Unlike other options, it is an open-source platform that is designed for businesses requiring complete control and customization options. Botpress supports integrations with third-party systems and offers advanced features like natural language processing (NLP).

    As an open platform, it allows businesses to modify code and develop unique features to suit their requirements. In addition, its chatbots are equipped with more than 5 latest LLMs, like ChatGPT and Anthropic.

    botpress ai whatsapp chatbot

    Pros

    • When going for excessive personalization, this tool is a budget-friendly option for small and medium businesses.
    • Its open-source nature makes it easy to change its elements and adapt them according to your needs.
    • Users get access to comprehensive documentation and video tutorials to set it up.

    Cons

    • While highly customizable, you will need serious technical and coding experience to adapt it according to your needs.
    • The tool has only a few built-in features, and you must design the rest yourself.

    5. Manychat

    Manychat is widely known for its marketing automation capabilities and integration with multiple platforms, including WhatsApp’s AI chatbot. Apart from chatbots, you can use it to design marketing funnels and automate your conversations easily.

    It also helps segment your audience based on their intent and send them broadcast messages accordingly. For eCommerce businesses looking to automate sales and marketing tasks, this tool is a recommended option.

    manychat ai whatsapp chatbot

    Pros

    • The tool automatically qualifies and prioritizes leads to ensure sales teams focus on potential buyers efficiently.
    • Its security protocols also ensure your sensitive business data is safe and secure and there are no privacy breaches.
    • You can utilize its simple templates to create and employ advanced marketing campaigns on WhatsApp.

    Cons

    • While automation is effective, its offline functionality for advanced tasks may require regular human reviews.
    • You will need technical knowledge and extra time to effectively integrate CRMs or other tools to manage your business.

    Extra Tip: Backup WhatsApp Business Messages

    After you choose a reliable chatbot for WhatsApp, make sure to back up your business conversations to avoid losing them during the integration process. For this purpose, you can use the available cloud services like iCloud and Google Drive.

    However, these methods aren’t convenient in cases where you need to access the backed-up data quickly. That’s why we recommend using iToolab WatsGo, which provides comprehensive backup and restoring features. Using this tool, you can not only locally backup your chats but also your media and sticker files.

    Unlike cloud methods that don’t allow you to select your data, it lets users select what files they want to back up and what they do not. By using this tool, users will be able to move their conversation history securely between various operating systems.

    iToolab WatsGo

    • Users can backup and restore more than 40,000 messages using this tool.
    • You can preview data to select what files need to be restored on the new device.
    • By using wired connections, the tool ensures that data transfers are safe and secure.
    • The tool supports the backup of data from Google Drive to iPhone.

    Simplified Tutorial to Backup WhatsApp Business Using iToolab WatsGo

    Since we know about reliable WhatsApp Chatbot AI options and the data backup tool, we can now use it to preserve our business information. By following the steps outlined below, you will be able to back up your business conversations securely using WatsGo.

    Step 1 Access the WhatsApp Business Tab in WatsGo

    Once you are done with downloading the tool, launch it on your PC to access its backup features. On the main interface, go to the “WhatsApp Business” tab from the left menu. After connecting your phone with the PC, press the “Start” button to initiate the backup process.

    use start from whatsapp business

    Step 2 Select your Device from the Screen

    After connecting your phone, the tool will detect and present it on the screen. Here, you need to verify whether it is the same device and then press the “Backup” button.

    pick model and press backup

    Step 3 Encrypt the Data Before Backup

    When backing up on an Android device, you will need to follow an additional step to encrypt your data in WhatsApp. For this purpose, you need to follow the instructions in the picture and receive the encryption password. Make sure to save it somewhere safe, as we will use it to verify the backup process.

    initiate end to end encryption

    Conclusion

    To sum up, you can use a chatbot for WhatsApp that is powered by artificial intelligence to manage your business communications. These bots provide automated replies and manage your orders to streamline your business process. Additionally, they ensure your customers are engaged even when you are offline. In this way, they increase conversions and retain customers for long-term business ambitions.

    Users can ensure their businesses are efficiently managed and automated with the options given in this guide. However, before incorporating these chatbots in your business accounts, users should use tools like iToolab WatsGo to securely create local backups of their business conversations. Due to its easy usage and advanced features, we highly recommend using WatsGo for your backup and restore purposes.

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    Specializing in the tech field, proficient in iOS and Android. Through in-depth writing, she analyzes the latest tech trends, offering practical solutions.

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