This guide offers you a number of solutions when your iPhone is stuck on the “Update Completed” screen. These solutions will effectively fix the device as they have for many of our users who have faced this issue before.
But, keep in mind that you may be seeing this screen because the update is just slow, which is why our first recommendation is to simply wait.
Sometimes it pays to be patient and depending on the number of files on the device and the stability of your Wi-Fi connection, the process could just be taking longer than usual. Therefore, it may be a good idea to connect the device to a power source and then just wait for the update to complete.
If, however, you think that the update may be taking longer than necessary, press one of the buttons on the device. If you see an updating message, then the update is still in progress and you just need to wait. If not, the device may be stuck and the other solutions on this article may help.
If you have determined that the update is indeed stuck, one of the things you can do is restart the device. Here’s how to do that:
Restart iPhone X or 11
Restart iPhone SE (2ND Generation, 8, 7 or 6)
Restart Your iPhone SE (1st Generation), 5 or earlier
Whenever your device is stuck on this or any other screen, this is often an indication that there is a problem with the iOS system and it needs repair. One of the best ways to do that without causing data loss is to use one of the best system repair tools in the business, iToolab FixGo. This program will be effective in eliminating this problem because these are the kinds of issues it was primarily designed to fix.
The following are some of the program’s most notable features:
The following simple steps will show you how to use FixGo to repair the device:
Step 1: Install the program on to your computer and then run it.
Step 2: Select “Standard Mode” in the main window and then connect the bricked iPhone to the computer using USB cables. Once the program detects the device, click on “Fix Now”.
Step 3: You will need to download the latest firmware for the device in order to repair it. Just click “Download” in the next window to begin the firmware download.
Step 4: Wait for the firmware package to be downloaded and when the download is complete, click “Repair Now” to allow the program to begin fixing the device. FixGo will notify you when the process is complete.
You can also fix this problem by resetting the device in iTunes. This is a great solution since it will reset the device to factory settings and can therefore eliminate some of the faulty settings preventing you from updating the device.
Ensure that you have installed the latest version of iTunes on your computer and then follow these simple steps:
Step 1: Open iTunes on your computer and then connect the iPhone to the computer using the device’s lightning cable.
Step 2: When prompted to enter the device’s passcode or to “Trust this Computer”, tap “OK” to confirm and then follow the onscreen instructions.
Step 3: Click on the device when it appears in iTunes and then go to the “Summary” section.
Step 4: Click on “Restore iPhone” and then tap “Restore”.
Keep the device connected while iTunes installs the latest version of iTunes and restores the device to factory settings.
If a restore in iTunes fails to work and the iPhone is still stuck, then you may need to put the device in recovery mode before restoring it in iTunes. Here’s how to do that:
Step 1: Connect the iPhone to the computer using the device’s lightning cable and then open iTunes.
Step 2: Now on the device, press and quickly release the Volume Up button and then press and quickly release the Volume Down button. Then press the Power/Side button until you see the “Connect to iTunes” screen appear on the screen.
Step 3: In iTunes, you should see the message, “There is a problem with the iPhone”.
Step 4: Select “Restore” and then follow the on-screen prompts to restore the device in recovery mode.
If you are not able to get the device working normally again even after restoring the device in recovery mode. Then it may be time to consider restoring the device in DFU mode. DFU mode is an ideal solution in this case since it allows iTunes to interact with the device without having to load iOS. Therefore, it offers the deepest and most comprehensive way to repair any system errors.
Here’s how to restore the iPhone in DFU mode:
Step 1: Begin by closing all open programs on the computer and removing any connected USB devices.
Step 2: Open iTunes and make sure that the iPhone is turned off before connecting it to the computer.
Step 3: Now press and hold the Side/Power button for at least 3 seconds.
Step 4: Then press the Volume down button in addition to the Power button and continue to hold both buttons for at least 10 seconds. If you see the Apple logo appear the screen, you’ve held the buttons for too long and you should start all over again.
Step 5: Otherwise, release the Power button and continue to hold the Volume Down button for an additional 5 seconds. If the screen goes black, you have successfully entered DFU mode. If you see the “Connect to iTunes” screen appear, you will have entered recovery mode instead and you will need to start again.
Step 6: Once the device is successfully in DFU mode, you should see a message in iTunes saying that the device has been detected. Click “Restore” and then follow the on-screen prompts to restore the device.
If all the solutions above are not sufficient to fix the device, then it is likely that the device has suffered hardware damage. In this case, there isn’t a software-based solution that can help you and you may need to contact Apple Support for further assistance You may even need to bring the device to the nearby Genius Bar to have it checked out.