In this article, we show you what you can do when you are unable to activate your iPhone soon after an update.
All the solutions on this list can help fix the problem. So, we recommend trying one solution after another until the issue is resolved and you are able to activate the iPhone. Let’s start with some of the reasons why you may be unable to activate the iPhone.
The most common reason why you may be unable to activate your iPhone after an update includes the following:
The following are some solutions to try:
To rule out any problems with the Apple servers, go to https://www.apple.com/support/systemstatus/ to check If any servers are down. If they are, all you have to do is wait for Apple to resolve the issue.
You will be unable to activate the iPhone if your network is preventing gs.apple.com from working on some ports. Try connecting to a different Wi-Fi network or switching to cellular data. Whichever connection you choose to use, make sure that it is stable and reliable.
A force restart will work to fix this problem if it is caused by software bugs or crashes:
For iPhone 7, 6s and earlier models:
Hold the sleep /wake button and the Home button (Volume down button for iPhone 7/7plus) for about 10 to 15 seconds or until the Apple Logo appears on the screen.
For iPhone 8 or later models:
Press and quickly release the Volume up button, do the same with the Volume down button and then press and hold the Side button until the Apple Logo appears.
If your iPhone uses a SIM card, check if the SIM card has been properly inserted into the device. You may still need the SIM card to activate the device even if you don’t yet have an active contract. If the SIM card is damaged, missing, or locked, you may see the “No SIM” “Invalid SIM” alert on the screen.
If you see this “No SIM” error, try the following:
If you see the error “SIM card is unsupported”, it could be because you want tin activate a new carrier on a locked iPhone. This could also indicate that you have purchased and iPhone from your carrier that is not unlocked.
In this case, the only thing you can do is contact your carrier and ask them to unlock the device.
Follow these simple steps to activate the iPhone via iTunes:
If you are unable to activate the device via iTunes, you can use iToolab FixGo to reinstall the system. This is the most ideal solution when the problem is brought on by iOS system issues. Some if the features that make FixGo the ideal solution for this situation include:
Here’s how to use FixGo to reinstall the system on your iPhone:
Step 1: Install the program on to your computer and then run it. Select “Standard Mode” in the main window and then connect the bricked iPhone to the computer using USB cables.
Step 2: Once the program detects the device, click on “Fix Now”
Step 3: You will need to download the latest firmware for the device in order to repair it. Just click “Download” in the next window to begin the firmware download.
Step 4: Wait for the firmware package to be downloaded and when the download is complete, click “Repair Now” to allow the program to begin fixing the device. FixGo will notify you when the process is complete.
Follow these simple steps to try using recovery mode to set up your iPhone again:
Step 1: Open iTunes and connect the iPhone to the computer. Make sure that you are running the latest version of iTunes to avoid errors.
Step 2: Follow the procedure outlined above to force restart the device. But continue to hold the buttons even after you see the Apple Logo, releasing the buttons only if you see the “Connect to iTunes” logo.
Step 3: When prompted by iTunes, select “Update” to continue and wait while iTunes reinstalls the iOS without affecting data on the device. If the process takes more than 15 minutes, the device may exit recovery mode and you will need to repeat the steps.
If you are still unable to activate the iPhone, then contact your carrier for advice. If they can’t help, perhaps there is a problem with the iPhone itself that is preventing you from activating the device. if the device is faulty and still under warranty, Apple can help or replace the device.