9 Easy Fixes: WhatsApp Video No Sound Issue on Android & iPhone

Have you ever faced a situation where you play a video on WhatsApp but can’t hear any sound? This can be quite frustrating, especially when you are trying to watch something important. Well, there are several reasons why this happens, and the phone being in silent mode or problems with the app are a few of them.

Regardless of the cause, fortunately, WhatsApp has some fixes that can easily resolve these troublesome situations. So, if you are someone seeking instant solutions for fixing the “WhatsApp video no sound” issue, this guide has offered you 9 solutions. Before you try them, we’ll guide you on how to create a WhatsApp backup with an innovative tool so that you won’t lose your data.

Part 1. Identifying the Problem of Why WhatsApp Video No Sound

If you have no sound on WhatsApp video, know that this can happen for various reasons. Hence, before you find the solution for that, adhere to the given causes behind this intriguing situation:

1. Phone on Silent or Low Volume: If your phone is in silent mode or the volume is too low, there are chances that you can’t hear anything. In such a case, checking the volume button and deactivating the silent mode is the only solution.
2. Muted Video in WhatsApp: Sometimes, the video is muted by the sender before sending it to WhatsApp. Hence, check for the speaker icon beside the video and press on it to access the sounds.
3. App Glitch or Bug: When you are constantly facing this issue, there are chances that WhatsApp is facing temporary glitches and bugs. Hence, try updating the app or reinstalling it to make the media sound hassle-free.
4. Corrupt or Unsupported Video File: Usually, unsupported format and damaged video can also cause a “No Sound” issue in the videos. Thus, instead of pondering why it is happening and reinstalling the app, play a different video on the app to determine if the issue was in the file or not.
5. Outdated App or Software: Last but not least, using an older version of WhatsApp on your device’s software can also lead to this situation. Hence, both can help users fix the problem and improve performance.

Part 2: Troubleshooting Steps of No Sound on WhatsApp Video

Now that you know why there is no sound on the WhatsApp video call or in videos, let’s see how you can resolve it. Here are the 9 best ways that you can use on both Android and iOS to fix the issue and get the sound working again.

1. Turn Up the Volume

As mentioned, low volume or silent mode can be a reason that you can’t hear anything on your WhatsApp, whether in media or video calls. Therefore, on the iPhone, press the volume up button and adjust the volume so that you can hear anything.

The same goes for Android, but when it comes to deactivating the silent mode, disable it using the “Action” button on the iPhone and switch the vibration settings to sound from the “Quick Access” settings on Android.

2. Unmute the Video

There are chances that the sender has delivered you mute video which is why you can’t hear anything. So, to cater to this situation, you can ask the sender to unmute the video while sending it. Hence, to know how they can do this, follow the instructions for Android and iPhone mentioned below:

For iPhone

Access the receiver’s chat, pick the “+” icon placed at the left side of the textbox, and choose the video to send. After picking that, tap the “Speaker” icon at the top left corner to unmute the video.

For Android

Tap the “Attach File” icon on WhatsApp chat and choose the video that you desire to send from “Gallery.” Then, as the video is displayed on the screen, hit the “Sound” icon to unmute the video.

3. Check Media Sound Settings

If you still have no sound on WhatsApp video status or received videos, try checking the media sound settings. Sometimes, media volume is set too low, or specific settings may prevent sound from playing. Therefore, adjusting these settings can help restore audio for videos in WhatsApp, and to know how it’s done on iOS and Android, here are the detailed steps:

For iPhone

From the settings, pick the “Accessibility” option and tap on the “Audio & Visual” option from the list. After that, toggle the “Mono Audio” settings to ensure that both left and right audio channels play properly.

For Android

On your Android, head to the settings and choose the “Sound & Vibration” option from the list. After that, locate the “Music, Games and Media” slider and adjust the volume of your media playback.

4. Reboot Your Phone

Now that you have changed the media settings and still have a “WhatsApp video call no sound” issue, reboot your phone. By doing so, the device will resolve temporary glitches, refresh system processes, and fix minor software bugs that are causing audio issues. In addition, by following the given steps, you can reset background apps that might interfere with WhatsApp’s sound:

For iPhone

Start by maintaining the pressure on the “Power” and “Volume Up” buttons to access the “Slide to Power Off” screen. When it’s there, drag the slider to reboot your device in order to resolve this issue.

For Android

Press the “Power” button for a few seconds and pick the “Reboot” option from the given screen to restart the device.

5. Grant WhatsApp Audio Permissions

Besides rebooting, there are chances that the sender’s WhatsApp doesn’t have the necessary permission to use the microphone, limiting you to hearing sounds. In such cases, you can ask them to access the permissions by following the given steps. By doing so, they can enable microphone access and record and send video messages properly.

For iPhone

Pick the “Apps” option from the settings and choose “WhatsApp” from the given applications. Upon fetching its settings, toggle the “Microphone” option and other audio settings to grant audio permissions.

For Android

From the settings, tap on “Apps” and search for WhatsApp to pick “Permissions” from the app info interface. Then, choose ‘Microphone” from the given options and enable the “Allow Only While Using the App” option.

6. Make Sure WhatsApp is Updated

In most cases, using the outdated app version can also lead to the “WhatsApp status video sound not working” issue. Therefore, update WhatsApp from the App Store and Play Store through the mentioned instructions. This will help fix sound-related glitches and enhance overall app stability.

For iPhone

On iOS, from the App Store, press on your Profile icon from the top right corner and head to the “Upcoming Automatic Updates” section. Or search for “WhatsApp” using the Search feature and hit the “Update” button beside it.

For Android

From the Play Store, hit the “Profile” icon and pick the “Manage Apps & Devices” from the list. Then, press the “Update” button beside WhatsApp to access the sound on the videos.

7. Test Audio in Other Applications

If WhatsApp videos have no sound, try playing audio in other apps like YouTube or Music. This helps you check if the problem is with WhatsApp or your phone’s sound. For instance, if there’s no sound anywhere, restart your phone or check the volume settings.

8. Clear Cache for WhatsApp [For Android Only]

So, as you have checked the video on other applications and the “WhatsApp status video no sound” issue persists, clear the cache for WhatsApp on your Android device. Through this, you can remove temporary files that may be causing glitches. Besides that, the below instructions will help you in refreshing the app without deleting your chats or data:

Instructions. Maintain the pressure on the messaging application and pick the “App Info” option from the mini pop-up that appears. From the new screen, choose the “Clear Cache” option from the bottom to start the process.

9. Reinstall WhatsApp

Last but not least, try installing WhatsApp so that you can easily hear the sound of voice calls, screen recording video, and received media. By doing so, you can get rid of app-related bugs once you access the refreshed app version. So, follow the steps for iOS and Android mentioned here to know how to reinstall the app.

For iPhone

Uninstall the application from your device by maintaining pressure on it and picking the “Remove App” option. After that, choose the “Delete App” option from the pop-up and head to the App Store. There, search for WhatsApp and tap the “Cloud” icon beside it.

For Android

Start by uninstalling the app while holding the app and choosing the “Uninstall” option from the pop-up menu. As it’s removed from the device, search the app on the Play Store and pick the “Install” button.

Bonus: Backup WhatsApp to Avoid Data Loss

Before you try any of the above solutions to resolve the “no sound on WhatsApp video call” issue, it is advised to create a backup so that you won’t lose valuable data. In such cases, iToolab WatsGo emerges as the top tool for app backup. Other than that, this robust WhatsApp toolbox allows you to transfer WhatsApp/WA Business between iOS and Android.

Not just that, users can move GBWhatsApp to WhatsApp or GBWhatsApp in just a snap of the fingers. Featuring an intuitive interface, it creates a backup of a wide range of WhatsApp data, including images, videos, contacts, and more. In addition, users can use this tool to restore the WhatsApp backup seamlessly from Google Drive to iPhone & Android.

Keeping in view all these innovative features, we recommend you download this advanced WhatsApp backup tool on your device.

Detailed Guide on How To Generate Backup with iToolab WatsGo

Prior to resolving the “WhatsApp video call no sound,” we recommend you follow these steps to create a WhatsApp backup with this tool.

Step 1 Select The Device from the WhatsApp Backup Feature

To begin with, launch this tool on your device and pick the “WhatsApp Backup” option from the main screen. Then, connect the device to the PC through a USB cable and choose the device by expanding the given drop-down menu. After that, hit the “Backup” button to start the process of backup creation.

Step 2 Start Creating a Backup of Your WhatsApp

If you are an Android user, follow the ongoing screen instructions and create a “64-bit end-to-end encrypted WhatsApp backup” by pressing the “Enabled” button. Enter the password to generate a backup, verify it, and finish the process. For iPhone, you only have to choose the device from the “Please Select the Device You Want to Backup” drop-down menu and hit the “Backup” button to complete the process.

Conclusion

Summing up, having no sound on whatsapp video calls is a frustrating issue that many users face for various reasons. To resolve that, we have mentioned 9 solutions in this guide that you can resolve to access sounds in real-time. However, before you perform any method, it is recommended to generate a backup by using a renowned tool, iToolab WatsGo. Through this, you can create a backup 3X faster without hindrance.

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